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Everything about this tour was amazing!! Our tour guide, ilaria, was full of knowledge and had a wonderful personality. I cannot day enough good things about our excursion. We are making plans to come back to Mexico this summer to swim with the whale sharks!!
We had only five in our group and my van arrived 10 min early which worked because I was there. Our guide was so personable and friendly and really took time to talk and get to know us. We went right away to the beach and went out in a rinky-dinky boat. The guys were nice who ran the boat and made sure we had our gear in good working order. We dived right in and saw 2 turtles and 4 stingray! It was amazing! Then, we went to two cenotes, both underground. It was an amazing experience! I highly recommend!
Fantastic tour and probably best if you book it here rather at the hotel. We had a great guide Miguel who briefed us on swimming with turtles in the car. Then we went to the beach and started swimming, it takes around 40 minutes over a designated area on the beach. It is not guaranteed that you will see the turtles but there is high possibility that you will. After swimming we drove to cenote which was underground, and it was a great experience.Definately would recommend this short but great trip!
The tour was fantastic! I loved snorkeling in Akumal...it was just enough time. The Cenotes were fabulous! I appreciated the knowledge Linda shared with us concerning the history of the Cenotes and why the coral reefs must remain untouched and intact, I was traveling alone and most of the tours would not do a hotel pick up for a single person but Viator does!
By far the best crew ever! We saw numerous turtles. The guides would point them out to us. They wanted everyone to experience this once in a lifetime sighting. My daughter was extremely nervous about snorkeling although she can swim. The crew comforted her and she was able to get close to turtles and got a great video from the experience. The cenotes were stunning! The entire trip was perfect!
I totally botched the pick up time and we missed our van. A quick call to the phone number listed on the Viator ticket put us on the next tour that very same day. No muss, no fuss. The tour guides were great and you definitely get your fill of turtle viewing. Cenotes were beautiful as well.
We thoroughly enjoyed this tour. The guide Fran and the photographer Chris were outstanding and made it even more special. We would highly recommend this trip. We can't wait to come back and do it again.
It was ok. Pickup was prompt. Guide was multilingual, but we were sitting in the back of a 12 person van with squeaky shocks, and her voice did not travel well, but she was very polite and knowledgeable. We ended up going down to the beach south of Tulum, walked to the beach , boarded boats and a 2 minute ride to the reef. Reef was dying, few fish, but we did see some turtles , which was the hilight of the trip. Turtles approached me as if they were looking for food. Only spent a max. of 10 minutes in the water. It would have been nice to stay there for at least 1/2 hour to explore the rest of the reef. Then off to the beach, where they tried to upsell us on pictures taken by a guide. This wasted at least 45 minutes to an hour . If I had known it was this long, I would have swam back out to the reef. It is what it is, but I get tired of people trying to sell to us all the time. Back to the bus , had a snack and some water, then off to the cenote, which was a private one, and was a decent one to dive in. Good lighting and some interesting structures . Back to the hotel. All in all, an ok trip, but knowing what I know now, I would have taken a bus or cab to the beach south of Tulum and done it on my own for basically cab fare.
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