This tour was 11/10 AMAZING. The only reason it took me a few days to review it is that I was having trouble with my Viator account but I specifically kept working on getting logged in so that I could write a review of Reda and his shopping tour.
I purchased this tour with my daughter because she wanted to do some shopping in the souks and we were not sure how hectic it would be. It was wonderful having a guide who could take us to good quality artisan works, knew his way around, and could help us negotiate fair prices for excellent pieces. Reda was able to help my daughter find everything she wanted and see everything she wanted to see. We were also able to see artisans at work on their crafts, and smell and sample many fine quality spices and soaps which was very interesting. All of the people at the shops who we worked with to find products were very kind and it was very helpful being with a guide they knew personally. Additionally, Reda was very welcoming and generous. He was happy to bring us to as many shops as needed to find what we wanted, was very funny, personally helped us pick through items, and even shared some helpful Arabic phrases with us which required a lot of patience! We felt safe throughout the tour, and would call Reda any time we return to Marrakech! Highly, highly recommend this tour.
Our guide Reda, was lovely and the tour started off amazing. He explained about some of the areas of the souks, some of the architecture and was helpful in answering our questions. however as mentioned in other reviews, it became clear that there are arrangements made between guides and shop owners, and it became a very curated tour only going to one rug place, one leather place.
All in all, it was a good experience, but just be mindful if you are considering purchasing, there are many other souks to visit.
We met the guide at The Café de France and were pleased that he waited, as we were around 10 minutes late. He clearly knew his way around the Souks, and had good knowledge of the history. He did however take us to mainly high end stores and when you are the only customers getting assistance from the owner, there is an innate feeling of pressure to buy, so be strong. There is clearly a cut involved, nothing I probably wouldn't do but actually witnessing the indiscreet handover, was a bit rich, so we decided to end the tour without further ado. This upset the owner of the shop opposite, to whom, I guess, we were to be taken next. Mutterings were exchanged between the owner and the guide from whom we then parted. I would still recommend guidance through the Souk, but warn the guide of the type of shop you wish to visit, or use this tour to learn you way around and go back to shop under your own steam.
This Tour Guide Rida was good . Very nice and friendly at the beginning but by the end of the tour not so much. He didn't stay with you the whole time.Which meant the shop or business owners followed you everywhere trying to get you to buy things before you had a chance to look properly. He seemed to be friends with all the people so he could get a cut out of the deal. Which put me off buying much. He did tailor the tour to my needs which was great but by the end of the tour he seemed disappointed that I didn't purchase alot. All the stores we visited had amazing colourful beautiful products.
I would recommend this tour if you would like to buy a lot of products or would like to just enjoy looking at the traditional highest quality morrocan products.He knew all the best places for textiles, carpets, scarves, weaved goods,cushions,wood products,ceramics, ornaments, jewellery, shoes, spices. argon oils. lanterns. This guys knows where the best of the best is. Most things were of very high quality just as u would hope from Morrocco. We still had time left. To see more souks but he was ready to stop for the day. Which was a bit of a bummer. His English is very good and he can understand English very well. Great Value for Money!!!
Tour guide was absolutely amazing, English was wonderful and he was very welcoming. I enjoyed this tour more than I thought I would, being a woman travelling alone it was nice at the start of my trip to have him give me a tour around the souks and show me some places I wouldn't have gone in to by myself. Although I am sure the shops we went in were his friends shops to encourage me to buy items, I never felt pressured to buy anything at all. One man in a beautiful carpet shop we went into even sat me down to give me some Moroccan tea and chat to me about my travels.